Does providing a wait time for ER patients in the waiting room improve patient satisfaction?

Authors

  • Karen Hill

DOI:

https://doi.org/10.29173/cjen438

References

Accreditation Canada. Information. Retrieved from http://www.Accreditation.ca

Canadian Association of Emergency Physicians. CTAS Guidelines & Revisions. Retrieved from http://www.caep.ca

Goldman, B. (2010). ER wait: Shame on ER’s! Retrieved from: http://www.cbc.radio-canada.ca

Nanchoff, M. (2009). Strangers in crisis: Communicating with patients, families and your team in the ER. Institute for Healthcare Communications Canada.

Ontario Ministry of Health and Long-Term Care. Ontario wait times: Emergency Room Wait Times. Retrieved from http://www.health.gov.on.ca/en/public/programs/waittimes/edrs/default.aspx

Scottsdale Healthcare. ER Wait times. Retrieved from: http://www.shc.org/fastertimes

VIHA. (2010). Results of patient experience in the Emergency Department at CDH, BC (July 2010–Sept. 2010).

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Published

2012-12-01

How to Cite

Hill, K. (2012). Does providing a wait time for ER patients in the waiting room improve patient satisfaction?. Canadian Journal of Emergency Nursing, 35(2), 20–20. https://doi.org/10.29173/cjen438

Issue

Vol. 35 No. 2 (2012): Fall 2012: Outlook

Section

Articles

License

The Canadian Journal of Emergency Nursing is published Open Access under a Creative Commons CC-BY 4.0 license. Authors retain full copyright.