VANDENBERG, Stephanie; HARVEY, Gillian; HAIR, Heather; LANG, Eddy; STRINGER, David. The patient journey map: Improving the emergency department communication experience for patients and their family and friends. Canadian Journal of Emergency Nursing, [S. l.], v. 44, n. 2, p. 7–8, 2021. DOI: 10.29173/cjen131. Disponível em: https://cjen.ca/index.php/cjen/article/view/131. Acesso em: 28 mar. 2024.